Strengthening your modern collaboration and communications experience

Unified Communications (UC) is improving and enhancing the way that organisations and individuals not only communicate but also in the way business is transacted. By broadening the scope of Enterprise IP telephony to incorporate multi-media applications (voice, video, IM, presence) into a single, feature rich user experience, significant productivity and efficiency gains can be achieved by organisations.

Amillan’s Telephony and Unified Communications (UC) Services and Solutions include:

  • Skype for Business and Teams Enterprise Voice Integrations – Voice and video calls, presence, instant messaging, mobility, conferencing and collaboration
  • Alcatel-Lucent Opentouch – The converged multi-media communications suite from Alcatel-Lucent
  • Amillan Cloud – Managed services, collaboration tools and enterprise applications from the cloud
  • Enterprise IP telephony
  • Maintenance and upgrades of legacy PABX
  • Single site and multi-site deployments
  • On-premise, cloud and hybrid deployment options
  • Operator consoles and attendants
  • Wireless DECT survey, design and deployment
  • Telephony moves, adds and changes
  • Audio and video conferencing
  • PCI compliant call and screen recording
  • Reporting, system monitoring and proactive maintenance
  • PBX security and voice firewalls
  • Multi-channel contact centre
  • Handset and headset end user devices
  • Bespoke administrator and end user training
  • ISDN and SIP lines and minutes connectivity
  • Support, maintenance and upgrade professional services

Let’s talk about what you want to achieve and work together to establish what you need to do to make it happen.

UC & Telephony case studies

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