Client: A Leading Museum and Cultural Institution  
Industry: Museum and Cultural Institution  
Location: London, United Kingdom  
Partnership Since: 2021

Background 
Our client is one of the world’s largest museums of decorative arts and design. Located in London, this prestigious institution boasts a vast collection of over 2.3 million objects, spanning 5,000 years of human creativity. The museum is renowned for its historic architecture and cultural significance.

Challenge
Our partnership with the museum involves providing specialised support for the wired and wireless network infrastructure, contact centre, and unified communications solutions. We have facilitated the transition from legacy collaboration platforms and voice solutions to an upgraded internal infrastructure, which underpins the introduction of new cloud solutions.

This transformation has modernised the museum into a contemporary workplace while preserving the historic integrity of its buildings, which are renowned for their architectural significance. Working with such a prestigious client requires a deep understanding of the physical constraints and expansive environment of the museum.

Despite these challenges, we deliver premium service support, along with first-class hardware and software solutions, ensuring the museum remains a leading-edge organisation in the 21st century.

Solution
Amillan partnered with the museum to provide consultation, implementation, and ongoing comprehensive managed-service support across the wired and wireless network, contact centre, and unified communications solutions. The key aspects of the overall solution included:

Results
The partnership between Amillan and the museum has successfully transformed the museum’s multiple sites into a modern workplace while maintaining its historic place as a leading design and art institution.

Key outcomes include:
‣ Enhanced Collaboration: Improved communication and collaboration among staff through upgraded systems.
‣ Reliable Connectivity: Stable and efficient network infrastructure supporting the museum’s operations.
‣ Future-Ready Solutions: A scalable and flexible infrastructure ready to support future technological advancements.

Conclusion
Working with the museum has been a testament to Amillan’s ability to deliver premium professional service support and cutting-edge solutions in challenging environments. The successful modernisation of the museum’s infrastructure highlights Amillan’s commitment to excellence and innovation.