In the UK, Alstom is active in the rail, power and electricity transmission sectors, operating from 30 sites and employing more than 6,500 people across the country. Around a third of all rail journeys in the UK are made on Alstom rolling stock, their generating kit powers half of the UK’s power stations, and they operate the only large-scale transformer manufacturing facility in the UK.
Their sites in Stafford and Rugby have been at the forefront of engineering developments since the 19th-century and continue to produce cutting edge technology for projects across the world.
Alstom sought a new solution that would allow it to introduce a single IP based solution to meet all of its telephony needs in the UK.
Due to the nature of Alstom’s business, the chosen solution would need to be implemented across a diverse assortment of sites, from traditional office environments to engineering labs, workshops and even live worksites on the London Underground and UK Mainline train networks.
Alstom decided that the Alcatel-Lucent solution would be the best fit for the organisation’s needs, providing the perfect balance of robustness and flexibility to meet their diverse telephony requirements in the UK.
The Alcatel-Lucent OmniPCX Enterprise IP telephony solution would encompass all of Alstom’s 2,800 extensions across 30 UK sites. The Alstom Rugby system was rolled out to accommodate around 1,400 users in 2013.
Amillan’s extensive experience of project management and deployment of solutions at busy industrial sites allowed for a fast implementation, with minimal disruption to Alstom’s normal business operations.
Amillan and Alstom continue to work closely together, with Amillan providing on-going development, maintenance and day-to-day support for the Alcatel-Lucent telephony environment.