Unified Communications (UC) is improving and enhancing the way that organisations and individuals not only communicate but also in the way business is transacted. By broadening the scope of Enterprise IP telephony to incorporate multi-media applications (voice, video, IM, presence) into a single, feature rich user experience, significant productivity and efficiency gains can be achieved by organisations.
Amillan’s Telephony and Unified Communications (UC) Services and Solutions include:
Microsoft Teams Enterprise Voice Integrations – Voice and video calls, presence, instant messaging, mobility, conferencing and collaboration
EvolveIP – integrates UC, CCaaS, cloud desktops, and access management and leverages technology from Microsoft, Cisco, VMware
Cirrus – all-in-one cloud-based AI-enabled contact centre solution
Alcatel-Lucent Rainbow – The converged multi-media communications suite from Alcatel-Lucent
Amillan Cloud – Managed services, collaboration tools and enterprise applications from the cloud
Enterprise IP telephony
Maintenance and upgrades of legacy PABX
Single site and multi-site deployments
On-premise, cloud and hybrid deployment options
Operator consoles and attendants
Wireless DECT survey, design and deployment
Telephony moves, adds and changes
Audio and video conferencing
PCI compliant call and screen recording
Reporting, system monitoring and proactive maintenance
PBX security and voice firewalls
Multi-channel contact centre
Handset and headset end user devices
Bespoke administrator and end user training
ISDN and SIP lines and minutes connectivity
Support, maintenance and upgrade professional services
Let’s talk about what you want to achieve and work together to establish what you need to do to make it happen.
The University of Sunderland needed a Cloud-based Telephony Platform delivered from a Private Cloud, integrating with their Skype for Business deployment.
Lyons Seafoods is the UK’s leading supplier of prawns and speciality seafoods, providing the highest quality products from controlled ecologically sound and sustainable sources.
Amillan provided a range of solutions and services to Halfords to address the communications and infrastructure challenges in the business.
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