Unified Communications – Lyons Seafoods
By Amillan Limted, Your Trusted Managed Services Provider

About the Client

Lyons Seafoods is one of the UKʼs leading suppliers of prawns and chilled seafood, operating from two key production sites and employing approximately 300 staff.

Renowned for their commitment to sustainability and responsible sourcing, Lyons plays a vital role in the UKʼs food manufacturing and retail supply chain. Amillan has extensive experience working in the manufacturing vertical, with deep understanding of the sector’s specific communication challenges and operational requirements.

The Challenge
Lyons Seafoods operated with an ageing telephony infrastructure that was increasingly unreliable and difficult to manage. Poor Wi-Fi coverage in production areas hindered communication, and there was a clear need to unify all sites under a single, modern communications framework that could support operational agility and future
digital initiatives.

The Amillan Solution
Amillan delivered a complete Unified Communications transformation across Lyons Seafoodsʼ UK operations. This included Microsoft Teams with Direct Routing, improved network infrastructure with extended Wi-Fi coverage into production zones, and full migration support from legacy systems.

Amillan also provides 24×7 remote maintenance support for the Cisco LAN systems installed across all sites, including PTRG network monitoring and proactive engineering support. In addition, Amillan has carried out extensive copper and fibre optic cabling solutions across Lyons Seafoods sites to support their communications and manufacturing systems. This project was delivered in collaboration with Quiss Technology, which provided additional support for infrastructure and desktop integration across the production sites.

Benefits Delivered

• Consistent communication across all departments and locations.
• Improved call reliability and uptime in production facilities.
• Future-ready cloud-based telephony with simplified management.
• Enhanced mobility and support for remote operations.
• 24/7 remote maintenance support and PTRG network monitoring for Cisco LAN systems.
• Extensive copper and fibre optic cabling infrastructure across approximately 4–5 sites.
• Ongoing technical support and roadmap planning from Amillan

Customer Testimonials

“Amillan helped us replace outdated systems with a future-ready communications platform. Their experience in manufacturing, combined with collaboration from Quiss Technology, made the project seamless from planning through to support.”

— Quote from Marco Nice, Head of IT Infrastructure, Operations & Applications and Development, Lyons Seafoods

“Lyons Seafoods needed more than just a technical upgrade—they needed a partner who understands the pace and challenges of food manufacturing. Weʼre proud to deliver a solution that enhances productivity from the office to the factory floor.”

— Quote from Stuart Taylor, Account Director, Amillan