Sales Account Manager
Job Title: Sales Account Manager
Location: Amillan HQ/Hybrid working/Travel to customer sites across the UK.
Salary: £25,000 – £28,000 base (depending on experience) with an OTE of £50,000
Job Type: Full-time
About Us: Amillan is a Managed Service Partner dedicated to delivering comprehensive managed IT services tailored to the unique requirements of businesses. Founded in 1985, we take a proactive approach to IT management, ensuring that our clients’ systems operate smoothly and securely. Our team of experienced engineering professionals provides proactive 24/7 monitoring, maintenance, and support, enabling clients to concentrate on their core business activities.
Profile: We are looking for a highly motivated and enthusiastic Junior Sales Account Manager to join our growing IT sales team. The ideal candidate will be very personable with a drive to create net new sales with client relationships for business opportunities, and ensuring customer satisfaction. This role is an excellent opportunity for someone looking to grow their sales career with a Data Networking and IT Managed Services Provider.
Key Responsibilities
Client Relationship Management:
Sales Development:
Account Management:
Qualifications
Skills
Key Attributes
What We Offer
This role involves travel across the UK, so a valid UK driver’s license and access to a car are essential.
Health, wellness and pension benefits are provided.
How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and why they are the ideal fit for this role to kevin.lee@amillan.co.uk (no agencies/headhunters)
Leading Managed Servies Provider, Amillan, has once again been named a supplier on the Crown Commercial Service’s (CCS) G-Cloud 14 framework.
Building on its success from the G-Cloud 13 and Network Services frameworks, this achievement is a testament to Amillan’s continued excellence in providing public sector organisations with seamless access to cloud-based technology solutions.
Amillan will offer services in the following Lots:
Lot 1: Cloud Hosting
Lot 2: Cloud Software
Lot 3: Cloud Support
Amillan underwent a rigorous selection process, evaluated on multiple criteria including service offerings, implementation skills, service delivery, customer references, and experience.
Patrick Daly, Managing Director of Amillan, commented:
“Being named once again as a supplier on the G-Cloud 14 framework is a significant milestone for Amillan. This recognition not only validates our commitment to delivering high-quality services but also opens up new opportunities for us to introduce innovative AI solutions to support public sector organisations more effectively. We look forward to leveraging this framework to enhance our service delivery and foster stronger relationships with both new and existing public sector clients.”
The G-Cloud 14 framework provides cloud-based services to the entire UK public sector, including associated bodies and agencies, the voluntary sector, charities, and other private organisations acting as managing agents or procuring on behalf of the public sector.
G-Cloud 14 aims to simplify and expedite communications and networking procurement for public sector organisations, with pre-defined and agreed contract terms and conditions and a shortlist of pre-approved suppliers offering a wide range of services. The framework will run until at least 2026.
Crown Commercial Service supports the public sector in achieving maximum commercial value when procuring common goods and services. In 2023/24, CCS helped the public sector achieve commercial benefits equal to £4.9 billion, supporting world-class public services that offer the best value for taxpayers.
About Amillan
Amillan is a communications technology specialist dedicated to delivering integrated solutions that enhance your organisation’s performance. We bridge the gap between you, your partners, and your customers, regardless of location or communication preferences.
Our technology portfolio features the latest innovations from global vendors in Unified Communications, AI, Telephony, and Network Infrastructure. We work with advanced Contact Centre platforms underpinned by AI solutions. Our network infrastructure practice ensures the protection, direction, and delivery of your information through robust Network, Connectivity, and Infrastructure services. All of this is supported by our comprehensive care programs, providing you with the highest level of expertise and support at all times.
Our extensive experience in the digital transformation landscape, coupled with a strategic partnership approach, is why businesses of all sizes choose to work with Amillan.
Press Contacts : Marketing Department | Amillan Limited
Follow us on: Linkedin: https://www.linkedin.com/company/amillan/
The hospital of tomorrow is already starting a “connected” revolution. In this model, the hospital acts as a smart hub.
The intelligent administration of the hospital
Connected hospitals pool and share their network resources and data. This connected trend is expanding to include medical offices, nursing homes, health professionals, and more.
Administrators are primarily concerned with network security, network performance and network maintenance, as well as the ability to connect Internet of Medical Things (IoMT) devices and the availability of innovative apps. Patients and visitors can benefit from in-door Location-Based Services (LBS) that provide wayfinding, geo-referencing, geolocation, and behavior analytics.
The patient room of the future
Modern, friendly and ultra-connected, patient rooms contribute to the autonomy of the care staff, while facilitating the services they provide.
For simple services, the patient no longer needs to have the care staff help them. Through an application on a tablet or smartphone, they can control their bed position, change the temperature of their room, close the curtains, order meals and more. Their touch screen controls all comfort-related applications and provides hotel-type services, while the smart healthcare network ensures that all services are delivered and secured from medical applications, such as Electronic Health Records (EHR) while sharing the same network infrastructure.
Applications already exist to automate admissions and discharge from a hospital. Now those capabilities and services are also accessible through smartphones and tablet applications. This is supported by a network infrastructure that is always available, offering reliable and effective solutions for real-time connectivity for patients, care givers and other relevant parties. This intelligent connectivity becomes the indispensable and a common link in your organization.
By qualifying the patient calls to the healthcare team, caregivers can prioritize their interventions such as a call for a glass of water, call for assistance for pain, dizziness, or distress.
This will transform the way in which patients interact with staff:
• Real-time feedback of information
• Doctors can remotely monitor patients
• Increase the frequency of information exchanges between patients and the healthcare team
• Better resource and staff management with the right resources available when and where needed and required
Location-Based Services (LBS)
A relatively new capability is Location-Based Services, using Bluetooth Low Energy (BLE) technology. A LBS infrastructure is designed to provide wayfinding (indoor turn-by-turn navigation), geolocation (where am I, where is my destination) and geonotification (push messaging e.g. hand hygiene for entry/exit), as well as asset tracking, for locating people and assets:
• Simplifies the patient’s journey with self-guided navigation tools and interactive kiosks that when located in the outpatient or waiting room section, promotes dissemination of information and patient self-registration to reduce or eliminate wait times.
• Secures people and property with an intelligent alarm processing solution, able to connect events generated by an individual. A person, a sensor or connected object that staff, with the appropriate skills and nearest to the alarm, can respond.
• Enables nurses to spend more time with patients since they can reduce the amount of time looking for doctors or medical equipment
• Improves maintenance services by monitoring the medical and non-medical resources to better organize them:
• Reduce downtime of facilities or critical equipment
• Synchronize patient treatment schedules
• Improve inventory management
Innovation: People and resources in the right place at the right time
Hospitals are now setting up new Location-Based Services and solutions for people and assets. A badge provided to staff and patients helps locate them or prevents them from entering protected areas or getting lost.
A tag installed on equipment can be traced, generating a notification to the geolocation service if the equipment goes past a pre-defined zone where the equipment should not be moved to.
Crisis communication
In emergency scenarios where real-time communication and collaboration is key, the hospital will be able to synchronize all elements of its organization to provide an optimal response with:
• Mobilization of teams
• Internal and external communications
• Management of beds and rooms
• Internal patient transportation
• Location of medical equipment
• Setup of impromptu/temporary triage areas (indoor or outdoor)
A complete network connected throughout your region
Innovative, integrated hotel-type services from application partners facilitate admissions and discharges from hospitals. This provides access to hotel-like guest services such as VOD through a smartphone / tablet application.
Amillan delivers market leading solutions from Alcatel-Lucent Enterprise (ALE) to supporting a single network infrastructure, secured by unified user/device policy management, with IoMT identification, onboarding, enablement and containment, all supported by a single network management system (on premise or in the cloud), that provides full configuration, management and control of a hospital network, complete with network and application analytics to fine-tune network performance. ALE is also working on an IoT Gateway that standardizes interfaces for the many protocols used by different subsystems such as home automation, IoT SigFox or LoRa, MQTT, and facilitating their integration through Alcatel-Lucent Rainbow.
ALE provides a unique solution with OmniAccess Stellar Location-Based Services (LBS) for wayfinding, geolocation and geonotification and is working on a BLE based asset tracking solution for people and assets with open APIs for application development.
A badge provided to staff as well as patients can be used to locate them and prevent them from entering protected areas or getting lost. A tag is installed on the equipment to be traced, such that when it passes near a receiver, its position is updated on a floorplan map by the asset tracking service.
ALE telephones also integrate Bluetooth Low Energy (BLE) function to enrich the “mesh” and improve the geolocation accuracy.
Hospitals supported by technological innovations are future focused and place high importance on the well-being of both users and healthcare professionals. Tomorrow’s progressive hospital is being built today.
Connectivity is spearheading this transition, moving from concept to realization and generalization.
Contact Amillan today to start your journey towards the hospital of the future.
With an increasing number of employees now working from home, many organisations are discovering the benefits of Microsoft Teams and its Unified Communication and Collaboration features. However, to get maximum value from interaction with customers, colleagues and partners you will need to replicate the functionality and external connectivity of your telephone system. There are over 7 million Office365 users in the UK but less than 8% are PSTN enabled for external calling.
As a Microsoft certified Communications Partner with over 35 years of enterprise telephony experience, Amillan are in a perfect position to help organisations implement Teams Enterprise Voice, provide ongoing support and training to ensure the investments made are being fully utilised. Amillan’s solution is underpinned by Gamma’s bespoke hosted Direct Routing architecture to allow for a quick onboarding and enablement via the Cloud.
Any organisation using Microsoft Teams as their unified communications tool can implement the Amillan Direct Routing service provided in partnership with Gamma, the leading UK digital carrier who are fully endorsed by Microsoft.
The service requires no upfront capital investment, no on-premise equipment, no SIP trunks and is 100% cloud based on Gamma’s Carrier Grade resilient network that successfully carries millions of voice calls every day.
It is a cloud service that adds traditional telephony to your Teams accounts, providing users with a DDI number and external PSTN call capability. Value added features included as standard provide call queuing, call distribution, Interactive Voice Response, hunt groups, flexible CLI presentation, geographic DDI numbers, comprehensive statistics and reporting. The service includes access to a dedicated Amillan helpdesk to assist with all aspects of operational and end user support.
Key Benefits
Contact your Amillan today for more information on how you can bring Telephony into Microsoft Teams
About Polygon
Polygon is the European market leader in property damage restoration, serving a range of sectors including insurance, property management, government and industrial clients.
For over 60 years, they have delivered best-in-class service, while their constant investment in people, technology and equipment ensures that their solutions are proven, repeatable, environmentally sustainable, results-oriented and cost-effective.
Their combination of people, knowledge and technology makes Polygon the global expert in property damage control, preventing, controlling and mitigating the effects of water, fire and climate.
To learn more about Polygon Group please visit their website: https://www.polygongroup.com/en-GB/
The Solution
Polygon was looking for an RPA solution that could bring significant benefit to the process of preparing, collating and distributing Time Control reports.
The requirement was to automate the creation of a finance tracking report for hourly and monthly paid employees. This was a laborious manual process involving data manipulation that could run to over 15,000 entries. The process was open to cut and paste error and took over 4 hours to complete so could only be justified running 2-3 times per month.
Amillan has developed a solution using the SAP IRPA platform that complies the report in under 10 minutes, is run up to 8 times per day and automatically distributed to authorised recipients. This gives Polygon daily cost tracking data that brings a new level of accuracy to budget forecasting and management with associated benefits to the business.
About Halfords
Halfords is the UK’s leading retailer in car maintenance, car enhancement and leisure, including cycles, accessories and outdoor leisure equipment. It differentiates itself through its national store portfolio, a broad range of products, competitive pricing, a fitting service for products sold, customer service and a strong brand. There are also over 460 stores across the UK with a number of sites also extending across Europe.
Halfords were undertaking a store refurbishment program to keep stores looking fresh and modern and to help attract new customers from the growing number of car and cycle enthusiasts.
Halfords wanted to replace telephone systems with a single vendor solution for all refurbished stores whilst maintaining the systems of older stores. A secure broadband connection was required in all stores was also required to manage energy systems, in order to reduce running costs and make stores more economical.
The Solution
Amillan provided a range of solutions and services to Halfords to address the communications and infrastructure challenges in the business.
As stores were refurbished, Amillan implemented the latest in IP telephony to replace existing systems, standardising them across the UK. This allowed stores to be more easily managed and administrate centrally.
In addition to this, Amillan also installed broadband at 80 sites to support Halfords’ energy management system. Providing the full range of communications and infrastructure allowed Amillan to help Halfords make the full use of their technology.
To ensure Halfords with the piece of mind that systems would continue to work smoothly, Amillan also provided maintenance for all telephone systems. This was made possible by Amillan’s high level of skills and expertise of its engineers.
“Our relationship with Amillan has allowed us to make a gradual migration to new telephony solutions while protecting our investment in existing systems. We work in true partnership and Amillan take a proactive approach in our business, suggesting ways in which we can enhance our performance with better communications.”
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