The following courses are scheduled for the Birmingham training centre. We can arrange other courses if required, simply contact us on 0121 - 260 8113.

April

15^th to 16^th      4760 System Management

17^th                4760 Call Accounting

22^nd               CCSupervisor

22^nd-23^rd        CCStats

22^nd-24^th         CCAdministrator

29^th-1^st             OTCC Premium

29^th-2^nd          OTCC Premium + IVR                           

May

6^th-7^th             4760 System Management

8^th                  4760 Call Accounting

13^th                CCSupervisor

13^th-14^th         CCStats

13^th-15^th          CCAdministrator

19^th-21^st            OTCC Premium

19^th-22^nd        OTCC Premium + IVR

June

3^rd–4^th            4760 System Management

5^th                  4760 Call Accounting

10^th                CCSupervisor

10^th-11^th         CCStats

10^th-12^th          CCAdministrator

17^th-19^th            OTCC Premium

17^th-20^th         OTCC Premium + IVR

July     

1^st-2^nd            4760 System Management

3^rd                 4760 Call Accounting

8^th                 CCSupervisor

8^th-9^th            CCStats

8^th-10^th           CCAdministrator

15^th-17^th        OTCC Premium

15^th-18^th        OTCC Premium + IVR   

August 

5^th-6^th            4760 System Management

7^th                 4760 Call Accounting

12^th               CCSupervisor

12^th-13^th        CCStats

12^th-14^th         CCAdministrator

19^th-21^st           OTCC Premium

19^th-22^nd       OTCC Premium + IVR