Amillan - Returning Investment
Markets
Contact Centre
Finance
Medium Business
Retail
Health
Local Government
Education

Solutions
Convergence
Applications
Cabling
Unified Comms
Managed Services
Mobile Solutions
Landline Services

Services
Consultancy
Installation
Project Management
Support & Maintenance
Training

Case Studies
Walsall College
DSG International
Swinton Insurance
Solihull Care Trust
Balfour Kilpatrick
NEC
Rose Garden
Mayflex
Halfords
City College
Wimbledon

The Birmingham Training Suite is fully equipped with the latest technology and for your comfort, it is fully air-conditioned.

Scheduled Courses

The following courses are scheduled for the Birmingham training centre. We can arrange other courses if required, simply contact us on 0121 - 260 8113.

 

February

 

5th - 6th         4760 System Management

10th               CCSupervisor

10th - 11th      CCStats

10th - 12th      CCAdministrator

17th- 19th         OTCC Premium

                           

 March

 

2nd-3rd         4760 System Management

10th               CCSupervisor

10th-11th        CCStats

10th-12th         CCAdministrator

17th-19th       OTCC Premium


 April

 

7th-8th          4760 System Management

14th             CCSupervisor

14th - 15th    CCStats

14th -16th     CCAdministrator

21st - 23rd     OTCC Premium

 

May      

 

4th - 5th         4760 System Management

12th              CCSupervisor

12th - 13th     CCStats

12th - 14th     CCAdministrator

19th - 21st     OTCC Premium


 June

 

2nd - 3rd        4760 System Management

9th                CCSupervisor

9th - 10th       CCStats

9th - 11th        CCAdministrator

16th - 18th     OTCC Premium


Should you have specific requirements please do not hesitate to contact us and we will do our very best to arrange a suitable schedule for you.

 

Course Descriptions

4760 System Management

4760 Call Accounting

4760+ Call Accounting

CC Supervisor

CC Statistics

CC Admin

CC Agent

OTCC Premium

OTCC Premium + IVR