Aspect: Top-Tier Partner

Aspect is regarded as the premier contact centre provider for Microsoft Lync. Through our close working relationship as a top-tier Aspect partner, Amillan is able to deliver excellent value and capability for new contact centre and workforce optimisation applications based upon the platform.

Aspect’s customer contact applications, which support communication-enabled business processes from customer service to sales to collections, can be seamlessly integrated by Amillan into a wider enterprise telephony and unified communications environment.

About Aspect

Customer relationships are a lot like strong friendships. If you want to have a great experience, you need to listen, understand and do the right thing. That's why the contact centre is so important. It's where relationships are built, strengthened or destroyed in seconds. You can either cross your fingers and hope for the best, or set yourself up for success with Aspect and Amillan.

Amillan is a communications integrator that delivers complete solutions to improve efficiencies in organisations. It seamlessly blends the latest business communications applications, such as Microsoft Lync enterprise voice, with an existing environment to create a smooth migration process from legacy systems.

Transform your business with a modern call centre software solutions and bring together all the critical pieces that underpin remarkable customer engagements. With two elegant contact centre software platforms - Aspect® Unified IP® for large on-premise or hosted enterprise applications, and Zipwire™, a pure cloud contact centre solution for small and medium-sized applications - Amillan can give your agents the tools they need to have rewarding conversations with your customers across all channels and take immediate, meaningful actions.

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Learn more about Aspect

Aspect Videos

Meet Zipwire - Cloud Based Contact Centre Solutions

Amillan's Aspect Case Studies

Amillan's Case Study Library

Related Solutions

Contact Centre

Unified Communications

Additional Resources

Amillan's White Paper Library

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Amillan is a key player in the continued growth of the adoption of Microsoft Lync as a voice platform, and the team’s breadth and depth of skills in implementing communications projects, as well as the way it works with the customer, is perfectly aligned to Aspect’s own working models.”

Steve Boakes, Manager of Channels and Partners, Northern Europe, Aspect