Preventing Toll and Premium Rate Fraud

The telecom industry has recently experienced an increase in toll and premium rate service frauds targeting enterprises. Often referred to as "Phreaking", these deceptive acts cause tremendous money losses and disruptions to normal business activity. Therefore, it is important to remain alert and ensure security measures are strictly upheld to prevent these fraudulent acts.

How can I prevent phone fraud?

PBX hacking is the main method fraudsters use in enterprises. They exploit the PBX capability to dial through and place calls to premium rate numbers or they resell call minutes. More precisely, scammers are focusing their attack on:

- Voice mail and automated attendant applications

- Remote substitution (DISA)

- Forward, transfer and callback features

Most malicious uses occur because fundamental security measures are not applied, including poor password policy and failing to fully implement protection mechanisms embedded in communication systems and vendor security recommendations.

For assistance ensuring these security guidelines have been applied on your system please contact the Amillan Service Centre (ASC) via your dedicated support number.

Additional Measures

There are a number of products and features available to offer advanced protection to organisations, including dedicated single add-on Voice Firewall solutions. For more information please contact Amillan's Sales Team on 0845 504 8885 to discuss your requirements in more detail.