Exclusive Genesys Partnership

Birmingham, February 2008

We have just finalised an exclusive partnership with Genesys to formalise our expertise in delivering intelligent Contact Centre solutions. This recognises the success of the projects we have delivered to some of the UK's leading brands.

Genesys Contact Centre solutions are world renowned and in 2007, market research firm, Gartner Inc., positioned Genesys as a leader in its Magic Quadrant for Contact Centre infrastructure in EMEA, Asia Pacific and North America. This accolade was awarded for the open approach that Genesys has and for it's vision to extend customer care beyond the Contact Centre.

 

Phil Jordan, Managing Director, Amillan said: " This is a great partnership for us and for our clients. It puts us firmly on the track of being the leading provider of Contact Centre solutions in the UK and it recognises our many successes to date. We are delighted to be working so closely with Genesys and we look forward to bringing our combined expertise straight to the desktops and the P&L."