Amillan's Lync Services

Amillan has over 30 years of system integration experience and as a Microsoft Gold Certified Partner can support businesses wishing to benefit from the collaborative features of Microsoft Lync and Enterprise Voice at every stage- from an initial readiness review right though to post deployment services.

Amillan's Lync Professional Services

Environmental Readiness Review

Environment Readiness Review is a professional service undertaken by one of Amillan’s certified consultants to provide a detailed network and environment readiness assessment and analysis to ensure that a business is fully prepared for a Microsoft Lync communications topology.

Architecture And Design Planning

Amillan MCSE or MCITP accredited Microsoft Lync consultants work with customers and end users in order to design a Lync infrastructure, design and integration strategy with 3rd party UC&C components, create a migration plan for seamless user transition and develop acceptance test procedures- in accordance with customer key objectives for UC&C strategy.

Pre Deployment Services

The overall user experience of communication and collaboration services delivered to the desktop by the Lync client devices depends upon the overall performance of the underlying systems, applications and networks inherent in delivering the service. Amillan’s Pre Deployment Service carries out all work required on the customer existing infrastructure and systems in order to fully prepare the environment for installation of a Microsoft Lync unified communications and collaboration system.

Deployment Services

Amillan offers technical engineering for installation, configuration and integration of Microsoft Lync servers and supporting technologies such as contact centres and session border controllers. Amillan technicians can work on customer sites as well as remotely in order to build and test complex Lync topologies in accordance with Microsoft best practices. Amillan MCITP technicians have vast experience with building Lync infrastructures for customer environments as well as large complex legacy voice infrastructure. Amillan Deployment Services can be delivered and managed through the Amillan Project Management (PM) in accordance with Prince II methodologies for project delivery and control and Six Sigma for quality assurance. Equally, Amillan offers technical services which seamlessly integrate with customer project management and technical teams thus facilitating a single “virtual” Lync delivery team for the lifecycle of a project.

Post Deployment Services

Amillan’s Post Deployment Service provides all on premise services to ensure that users are furnished with the applications, integration services and operational knowledge to make the most out of the features and services Microsoft Lync offers. Amillan can offer on premise technical services to complete the desk-side and local communications implementation. Amillan skilled technical engineers attend the customer site in order to support Lync deployment activity. Amillan believes that end user experience is critical to a successful Lync UC&C deployment and the services that Amillan delivers to support the end user will greatly enhance the experience during and following a migration to Microsoft Lync.

Contact Amillan today to learn more about our offerings and to discuss your Lync Professional Services requirements.

Tel: 0845 504 8885

E-Mail: Enquiries@amillan.co.uk